Privacy Policy – Swissvoya

1. Our Commitment to Your Privacy

In compliance with the General Data Protection Regulation (GDPR) and applicable EU laws, Swissvoya is committed to:

• Processing your data lawfully, fairly, and transparently
• Collecting only data necessary for providing our services
• Protecting your data using appropriate technical and organizational measures
• Respecting your rights regarding your personal information

2. Information We Collect

We may collect the following types of personal data:

• A. Information You Provide: Name, email, or account details, communication preferences, and support inquiries.
• B. Automatically Collected Information: Device info, IP address, and usage data like call duration and interaction logs.
• C. Audio/Video Data: We do not store or record calls unless explicitly stated and with your consent.

3. How We Use Your Information

We use your information to provide and maintain services, improve platform performance, ensure security, and comply with legal obligations.

4. Legal Basis for Processing (GDPR)

We process data based on consent, contractual necessity, legal obligations, and legitimate interests.

5. Data Sharing and Disclosure

We do not sell your personal data. Data is shared only with service providers or to comply with law enforcement requests.

6. Data Retention

We retain personal data only as long as necessary for account activity, analytics, or support resolution.

7. Your Rights Under GDPR

You have the right to access, rectify, erase, restrict, or object to the processing of your data.

8. Security Measures

Swissvoya uses industry-standard encryption, secure EU-based servers, and regular security audits.

9. International Data Transfers

We ensure adequate protection measures, such as Standard Contractual Clauses, for any data moved outside the EU.

10. Complaints

You may contact Swissvoya directly or lodge a complaint with your local Data Protection Authority.

11. Privacy-First Philosophy

Swissvoya is built with a core focus on user anonymity and data minimization.

• Minimal data collection
• No unnecessary tracking
• No selling of user data
• Transparent data practices

12. Contact Information

Swissvoya, European Union