By accessing or using the services provided by Swissvoya ("Swissvoya," "we," "us," or "our"), including our website, applications, and audio/video communication platform, you agree to the following Terms of Service. Please read them carefully.
1. Scope of Services
Swissvoya provides privacy-focused audio and video communication services across Europe. Swissvoya is a technology platform and does not provide telecommunications carrier services unless explicitly stated.
Services may include real-time voice/video calls, messaging, and related features
Services are provided "as is" and may evolve over time
We do not guarantee uninterrupted or error-free operation
2. Eligibility
By using our services, you confirm that:
You are at least 16 years old (or the minimum age required under your country's laws)
You have the legal capacity to enter into these Terms
You will comply with all applicable laws and regulations
3. User Responsibilities
You Agree To
Provide accurate and complete account information
Maintain the security of your account and devices
Use the platform only for lawful purposes
Respect other users and refrain from abusive or illegal behavior
You Must Not
Use Swissvoya for illegal activities, fraud, or harassment
Attempt to disrupt or compromise the platform (e.g., hacking, DDoS)
Upload or distribute malicious software
4. Privacy & Data Protection
Your personal data is handled in accordance with our Privacy Policy and applicable EU laws, including the General Data Protection Regulation (GDPR).
We prioritize minimal data collection
Audio/video communications are not recorded or stored unless explicitly stated
By using our services, you acknowledge our privacy practices
5. Service Availability
We may modify, suspend, or discontinue any part of the service at any time. Maintenance or updates may result in temporary interruptions. We are not liable for outages beyond our reasonable control.
6. Intellectual Property
All content, software, and technology provided by Swissvoya are owned by or licensed to us. You may not copy, modify, distribute, or reverse engineer our platform or use our branding without consent.
7. Third-Party Services
Swissvoya may integrate or link to third-party services. We are not responsible for their content, policies, or practices. Use of third-party services is at your own risk.
8. Fees and Payments
Swissvoya currently provides free audio/video services.
We reserve the right to introduce paid features in the future
Any pricing changes will be clearly communicated in advance
9. Limitation of Liability
We Are Not Liable For
Indirect, incidental, or consequential damages
Loss of data or service interruptions
Unauthorized access beyond reasonable safeguards
Nothing Excludes Liability For
Fraud or fraudulent misrepresentation
Gross negligence or willful misconduct
Any liability that cannot be excluded under applicable law
10. Termination of Services
We reserve the right to suspend or terminate access to our services if:
You violate these Terms
You engage in harmful, illegal, or abusive behavior
Required by law or regulatory authorities
You may stop using our services at any time.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the European Union and the member state in which Swissvoya is established.
Any disputes shall be subject to the jurisdiction of the competent courts within the EU.
12. Changes to These Terms
Swissvoya may update these Terms of Service from time to time.
Updates will be posted on our website or application
Continued use of the services constitutes acceptance of the revised Terms
13. Contact Information
For questions regarding these Terms of Service, please contact us at:
Swissvoya
European Union
Legal Inquiries
legal@swissvoya.com
14. Acceptable Use & Platform Integrity
To maintain a safe and privacy-focused environment:
Users must respect platform integrity and community standards
Violations may result in account suspension or permanent ban